Choosing the Right Janitorial Service for Your Business: What Facilities Managers Need to Know

Choosing the Right Janitorial Service for Your Business: What Facilities Managers Need to Know

Discover how the right janitorial service can transform your facility, boosting both employee morale and your bottom line.

Choosing the Right Janitorial Service for Your Business What Facilities Managers Need to Know

Setting the Stage for a Cleaner, More Productive Workspace

Choosing the right janitorial service is crucial for any facilities manager focused on maintaining a healthy and productive workplace.

This decision affects not only the cleanliness of your environment but also the wellbeing of your staff and the impression your space leaves on visitors and potential business partners.

Effective cleaning services enhance the workplace atmosphere, reduce the spread of diseases, and support operational efficiency.

By selecting the right provider, you ensure that your facilities are not only clean but also meet high standards of hygiene and safety.


Understanding Your Janitorial Needs

Assessing Your Facility’s Requirements

To effectively customize janitorial services for your facility, consider the following aspects:

  • Building Size and Layout: Assess the total area and specific layout characteristics that may influence cleaning needs.
  • Business Nature: Identify how the nature of your business impacts the type of cleaning required.
  • Traffic Patterns: Note the daily traffic in different areas to determine high-priority cleaning zones.
  • Special Attention Areas: Recognize spaces that require frequent or specialized cleaning, such as kitchens, restrooms, or areas with sensitive equipment.

Setting Your Cleaning Objectives

Establishing clear cleaning objectives helps align your janitorial services with broader business goals.

Key objectives may include:

  • Health Enhancement: Aim to reduce the presence of allergens and pathogens to improve employee health.
  • Customer Satisfaction: Maintain a visually appealing environment to enhance the experience of clients and visitors.
  • Facility Longevity: Focus on protecting materials and surfaces to extend the lifespan of your facility’s infrastructure.
  • Specific Cleaning Needs: Prioritize areas and tasks based on specific needs that match your operational goals.


Key Factors to Consider When Choosing a Janitorial Service

Experience and Reliability

When selecting a janitorial service, evaluate their reliability and experience in the industry.

  • Track Record: Look for a service with a proven history of satisfaction among clients.
  • References and Reviews: Check for testimonials and reviews from previous clients to gauge reliability.
  • Industry Longevity: Consider how long the service has been operating, as established companies often bring more expertise.

Compliance and Certifications

It’s crucial to choose a janitorial service that adheres to industry standards and holds relevant certifications.

  • OSHA Compliance: Ensure the service meets Occupational Safety and Health Administration regulations.
  • Environmental Certifications: Look for certifications related to green cleaning practices if sustainability is a concern.
  • Training Standards: Ensure staff are trained and certified in the latest cleaning and safety protocols.

 Customization and Flexibility

The ability of a janitorial service to adapt to your specific needs is essential.

  • Customizable Plans: Ensure the service offers cleaning plans that can be tailored to your specific requirements.
  • Service Range: Check if they provide a wide range of services, from daily cleaning to specialized maintenance.
  • Flexibility in Scheduling: Look for a service that is willing to work around your business hours to minimize disruption.


Comparing Costs vs. Value

Understanding Pricing Models

Grasping different pricing structures is key to making an informed choice about janitorial services.

  • Flat Rate vs. Hourly: Some services offer flat rate pricing for defined tasks, while others may charge by the hour.
  • Custom Quotes: Consider services that provide detailed quotes based on your needs and facility size.
  • Inclusions and Exclusions: Understand what is included in the price, such as supplies and equipment, to avoid unexpected costs.

Evaluating Return on Investment

When considering janitorial services, it's important to look beyond cost to the value they bring.

  • Health Benefits: Cleaner environments can reduce employee sick days, thereby saving on lost productivity.
  • Long-term Savings: Investing in quality cleaning can extend the life of your facility’s assets, such as carpets and fixtures.
  • Employee Satisfaction: A clean workplace can improve morale and increase worker productivity, positively impacting your bottom line.
  • Customer Perception: A well-maintained facility enhances customer and visitor impressions, potentially leading to increased business opportunities.


Overcoming Common Concerns and Objections

Addressing Concerns About Disruption

Managing potential disruptions is crucial when implementing new janitorial services.

  • Off-Hours Cleaning: Opt for services that offer cleaning during off-peak hours to minimize impact on business operations.
  • Communication Protocols: Ensure that the janitorial service has clear communication channels to address any issues promptly without disrupting workflow.
  • Trial Periods: Consider negotiating a trial period to see how the service fits your business environment without a long-term commitment.

Ensuring Quality and Consistency

Maintaining high standards of cleaning is essential for facility management.

  • Regular Evaluations: Schedule regular assessments of the cleaning work to ensure ongoing quality.
  • Feedback System: Implement a feedback system where employees can report their satisfaction with the cleanliness levels.
  • Service Agreements: Include clauses in the service agreement that set clear expectations for cleaning standards and remedies for any shortcomings.



Selecting the right janitorial service is more than just a contractual decision; it's a strategic choice that impacts the health, productivity, and image of your business.

By thoroughly assessing your facility's needs, understanding the critical factors in choosing a service, and addressing common concerns, you can ensure that your choice not only meets but exceeds your operational and environmental standards.

A thoughtful approach to this decision will safeguard your investment in your facility's cleanliness and overall wellbeing, enhancing both employee satisfaction and customer perception.

Vanguard Cleaning Systems® of the Ozarks' franchise-owned custodial service provider business cleans more than 8M sq. ft. weekly, maintaining an industry topping 95+% of its customer base, year-over-year, and boasting more than 60 5-star Google reviews.

Need more capability from your vendor partners? --Let's talk.

In Oklahoma, dial 918-960-4450

In Arkansas, dial 479-717-2410

In Missouri, dial 417-812-9777

Vanguard Cleaning Systems of the Ozarks.

Vanguard Cleaning Systems of the Ozarks.